How to find new business
Is your business in stand-still mode, or even worse, going down-hill? Now is the time to be innovative! Have a look at some of these options for growing your business.
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Pillars on which to build a successful business
Allow customers to have easy and comfortable access to you and your staff.
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Resessie - hindernis of wegspringblok?
Die huidige ekonomiese toestande kan óf ’n hindernis óf ’n wegspringplek na sukses wees. Hier is paar aktiwiteite wat jou besigheid kan toepas.
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How smart entrepreneurs survive
Have a healthy emphasis on sales without neglecting the rest.
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10 Tips for running a successful business
We focus on the entrepreneur and what it takes to run a successful business.
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Need new business?
At some stage your Small or Medium Enterprise (SME) may be short of cash and you will urgently need to get some business.
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Money tips from the richest man in Babylon
Increase thy ability to earn.
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Tough Stuff for great leaders
A good leader makes worthwhile decisions, and tackles bad news heads-on. He or she has to have sufficient faith in the vision and the goals to believe in themselves and their team.
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Adopt the Ant Philosophy
Ants never quit. If they’re headed somewhere and you try to stop them, they’ll look for another way. They’ll climb over, they’ll climb under, and they’ll climb around. They keep looking for another way.
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How to manage your time at work
Do the most important thing first.
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Write an advert to make money
Grab the reader’s attention with your headline.
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Advertising checklist
This smart, 4-point checklist is your guide to recession-era advertising.
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Using guerilla marketing to grow your business
Guerilla marketing means to make the most of what you’ve got.
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What customers expect when they make a complaint
By knowing what your customers expect, you may develop a greater understanding of the complaint process and of ways to resolve complaints quickly and fairly.
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What customers loathe...
Broken promises are high on the list of customer hates. When a customer is promised one thing, and then delivered another, they are bound to be unhappy. Unreturned phone calls also fall under this topic.
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What does a customer love
An explanation - you will find you will retain the trust of your customer, even if things doesn’t go
like they should. Just give an open and honest explanation, without passing the blame, as well as a
realistic time frame of when they can expect the product or service.
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E-mail etiquette
Think carefully before you commit in writing - do not say anything you cannot say to someone’s face, as it may be forwarded straight to them.
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